Assign QA to teammates

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You can now assign any case to a teammate for QA review making it even easier to collaborate.

When you assign someone a case to QA, they’ll get an email letting them know the case is ready for review. Once they’re done and mark it complete, you’ll get notified too.

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What you can do

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• Assign a case for QA. Click the three dots on the right side of your case library and find the “Assign” button and select any teammate.
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• Keep everyone informed. Assigned teammates get an email. You’ll get one too when QA is marked complete.
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• Update QA status. The reviewer can mark the case as “QA Pending” or “QA Approved” depending on where things stand.

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How to use it

1. Locate any case from your case library.

2. Click the Assign dropdown from the three dots next to the case.

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3. Select the teammate from the dropdown and click “Assign”.

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4. That person gets an email with a link to the case.

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5. Once they’re assigned the case, they can:

• Set status to QA Pending if it still needs work.
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• Set status to QA Approved once it’s finalized.
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6. When the case is marked QA Approved, the person who assigned it gets an email confirmation.

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Why it matters

This keeps your workflows clean. You know exactly who’s reviewing what, what the status is, and when it’s done—without chasing updates over email.
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Want to streamline your team’s review process?

Book a demo and we’ll show you everything you need to know.